Desktop

macOS & Windows app. Updates install automatically — the app checks on launch and prompts you to restart when a new version is ready. You can also check manually under JagCall → Check for Updates, or in Profile → Software Updates.

v1.0.2July 12, 2026

NewCheck for Updates — from the app menu and Profile → Software Updates, with a restart prompt when an update is ready.
NewEditable Profile with a Security tab: change your name, email, and timezone; update your password; and set up two-factor authentication.
ImprovedHelp & Support moved into the profile menu; removed the redundant Account Settings page.
FixedInbound calls now reliably ring the app.

v1.0.1July 12, 2026

NewSubmit number-porting requests directly from the Phone Numbers page.
NewAutomatic background updates.

v1.0.0July 1, 2026

NewInitial release: browser-based dialer, call center, SMS, and AI agents in a native desktop app.

iOS

iPhone app, distributed via the App Store / TestFlight. Update from the App Store when a new version is available.

v1.0.0July 1, 2026

NewInitial release: make and receive calls with native CallKit, send and receive SMS, manage contacts, and submit number-porting requests.

Web

The jagcall.com dashboard is continuously delivered — there is no version to install; the latest is always live.

October 2026October 6, 2026

NewContact notes and tasks: add notes and due-dated tasks (with an assignee) to any contact in the Phonebook.
NewTasks page: one organization-wide to-do list with To do / Done tabs, My tasks and Time sensitive filters, inline editing, and bulk actions. The sidebar shows a badge for tasks that are overdue or due today.
NewCmd+K / Ctrl+K search: jump to any page, or search contacts, calls, SMS conversations, and open tasks from anywhere in the dashboard.
NewCall History: Missed and Unresponded quick filters, a Handled by filter (AI agent or human), an inline recording player with 1x / 1.5x / 2x speed, a compact view, and keyword search.
NewOnboarding is five steps: account (with a 6-digit email code), industry, role, plan and card to start a 7-day free trial, and your number, followed by a congratulations screen and a welcome tour. Your first agent now starts from the Agents page: Start from a template, with your industry preselected, free, and pointed at your first number without an agent.
NewCall Center getting-started view on new accounts: your number, a prompt to try calling it, and next steps. The number from signup no longer carries a "Trial number" label.
NewVoicemail settings per number: turn voicemail on or off and set the greeting (standard, a typed message read aloud, or your own recording or an uploaded MP3 or WAV). Open them from the Voicemails page or a number's Calls tab; before your first voicemail, the Voicemails page shows them in place.
NewTransfer a live call to a teammate from the web dialer, desktop, or mobile app: the other party hears a hold message, then the teammate's app rings. If they don't answer, an inbound caller can leave a voicemail. A number can ring one chosen member (Ring Team Members), and an AI agent can transfer to a team member (Transfer to Team Member), with its transfer phone number as the fallback.
NewPublic API and MCP server: list, create, update, and delete contact notes and tasks, plus an organization-wide task list. Webhooks gain a call.summary.ready event, and call and voicemail events now include organization_id.
NewPer-number spoken recording notice for browser calls, set through the public API (off until you enable it on a number).
NewMembers can be limited to specific phone numbers when you invite them, and inbound calls now ring only members who have access to the number.
NewOptional concurrent-call limit per account; calls beyond the limit are refused until an active call ends.
ImprovedPhone numbers now belong to your plan: numbers within your plan allowance are included, extra numbers are billed per number, and numbers are released when the plan ends. Downgrading to a plan with fewer included numbers asks which numbers to keep.
ImprovedRedesigned the buy-number dialog: one list of numbers with real prices, a single checkout bar, and no balance top-up bundled into number purchases.
ImprovedText messages are included with every number: no per-message charge, and no surcharge on campaign messages.
ImprovedSidebar now keeps your account and workspace menu at the bottom. Voicemails, Chat History, and Contacts show loading placeholders and helpful empty states.
ImprovedPricing page cost calculator, and new JagCall vs Retell, Quo, and RingCentral comparison pages.

September 2026September 30, 2026

NewTwo-factor authentication is now required on every account. New accounts enroll during signup; existing accounts get a notice with a deadline, and a banner in the dashboard counts it down. Desktop and iOS carry the same requirement.
ImprovedAI models: OpenAI models were replaced by Google Gemini. Agents now run on Gemini, Anthropic Claude, or Grok models, with Deepgram and Cartesia voices, and knowledge-base search uses Gemini embeddings.
ImprovedSecurity hardening across web, desktop, and iOS, including stricter browser security headers and fixes to scheduled jobs and billing.
FixedSubscription renewals and plan changes are processed more reliably.

August 2026August 15, 2026

NewCorporate plan: one account can hold many child organizations provisioned through the partner API, billed to the parent account, with account-wide STOP handling for SMS opt-outs.
NewAgent2Agent (A2A) support: other AI agents can delegate a phone call to JagCall as a task and collect the outcome, summary, and transcript. JagCall also publishes standard discovery files so agents can find its API and MCP server.
ImprovedPublic status page loads faster.

July 2026July 12, 2026

NewPublic REST API, OAuth 2.0, webhooks, and a hosted MCP server for AI integrations.
NewNumber porting — request to bring an existing number to JagCall.
ImprovedRebuilt developer documentation portal.
FixedReliability and security hardening across calls, billing, and multi-tenant isolation.

Still need help?

Can't find what you're looking for? Send us a message and our team will get back to you.

Contact support